Residential

Residential Service

How to apply for your new electricity supply

 

 

An Electricity Supply Permit for both temporary and permanent service is required prior to completing an application. This can be obtained from the office of TCI Government Planning Department. It is important to note that in the event that a line extension of more than seven poles is required additional fees will apply.

 

  • Complete an Application & Agreement for Supply of Electricity. If renting a FortisTCI Owner’s Consent Form must be completed. Owner or landlord should be sure to provide the correct 911 issued address as well as the correct meter number.
  • The applicant must provide two acceptable forms of Government issued identification such as passport, driver’s license, National Health Insurance Card, National Insurance Board Card.

 

Requirements for Existing Residential Electrical Services

 
 

 

To ensure that service is delivered in a timely manner we require that the following be carried out when applying for new connections for existing electrical installations:

 

  • Complete an Application & Agreement for Supply of Electricity form.
  • If renting a Fortis TCI Owner’s Consent Form must be completed. Owner or landlord should be sure to provide the correct 911 issued address as well as the correct meter number.
  • The applicant must provide two acceptable forms of Government issued identification such as passport, driver’s license, National Health Insurance Card, National Insurance Board Card, National Status Card.

Security Deposits

 

 

FortisTCI requests that a security deposit be paid before any electricity can be provided. Deposits are held to cover outstanding balances upon the closure of an account.

 

RESIDENTIAL
  • $150.00 Security Deposit (TCI Nationals)
  • $250.00 Security Deposit (Non Nationals)
  • $100.00 Installation/Service Charge

 

General Information

 

 

  • Service may be connected within 24 hours for an existing service.
  • Billing deposits made on all residential accounts are refundable upon termination of service. The installation service fee is non-refundable.
  • An internal credit check will be performed on all applicants before any account can be processed.
  • Submission of payments by cheque returned for Non-Sufficient Funds (NSF) will result in a penalty of $50.00. The account may also be subject to "CASH ONLY" status.
  • Disconnect/Reconnect – There is a charge of $50.00 for reconnections. This must be paid along with the account balance prior to service being reinstated. Customer may be reconnected within 24 hours of payment.