FortisTCI has achieved Platinum status from the Investors in People (IIP) organization, which is the highest level of recognition and a distinction held by only 7% of IIP-accredited companies worldwide. Investors in People is the leading global accreditation for people management.
IIP accreditations last for three years, and organizations can achieve different levels of certification (Standard, Silver, Gold, Platinum) based on their performance. The Investors in People framework evaluates how well an organization leads, supports, and improves its people. It uses a structured model with nine performance indicators and 27 themes, each assessed across four levels of maturity: Developing, Established, Advanced, and High Performing. By achieving a rating of “high-performing” across all 27 assessment themes, FortisTCI made the extraordinary leap from Silver to Platinum since its last assessment three years ago.
The themes closely examine the ways companies lead and inspire teams, live the organization's values and behaviors, empower and involve employees, manage performance, recognize and reward high performance, structure work, build capacity, deliver continuous improvement, and create sustainable success.
Although FortisTCI submits a supporting evidence portfolio as part of the evaluation, the results are primarily shaped by employee feedback, gathered through an anonymous online survey and one-on-one interviews with employees, randomly selected by IIP assessors. A record-breaking 93% of employees voluntarily participated in the assessment held in May.
The survey results show that 93% reinforced their belief that the Company has clear and shared values, and nearly 90% recognized the strong learning and development opportunities and understand how this impacts the organization’s success. FortisTCI's overall performance score of 768 surpassed the sector and IIP global averages, placing the Company third in its sector worldwide. FortisTCI scored 60 points higher than the sector average and 39 points above the Investors in People average.
FortisTCI has also been identified as one of the very best We Invest in People Platinum accredited organizations from outside of the United Kingdom. The Company has been invited to enter the Investors in People Global Awards for Overseas Employer of the Year 2025 for a chance of being crowned the number one Platinum employer in this category.
FortisTCI is the only Investors in People certified organization in the Turks and Caicos Islands, the only utility Company in the Caribbean region with Platinum, and one of two companies generally in the region with this mark of excellence. Only 7% of Investors in People's 50,000 accredited organizations worldwide have achieved Platinum. Prior to this, FortisTCI was first accredited as a Standard in 2016 and received Silver certification in 2018 and 2022.
Paul Devoy, CEO of Investors in People stated: “We’d like to congratulate FortisTCI. Platinum accreditation on We Invest in People is a remarkable effort for any organization, and places FortisTCI in fine company with organizations that understand the value of people.”
FortisTCI President and CEO Ruth Forbes stated: "As a Company, we benchmark ourselves against the best globally, and we're always looking for ways to make work better. This Platinum accreditation reflects our continuous commitment to sustaining a high performance, people-centered culture. The Investors in People results tell a powerful story about how our people practices, policies, and programs continue to evolve. Several initiatives were implemented in line with a comprehensive HR strategic plan, and we extend heartfelt gratitude to the human resources department for championing our mission to transform the employee experience, creating a more engaged workplace.
She continued: “A special thank you to the entire FortisTCI team for sharing their views on how we lead, support and improve them. We will continue to invest in our people, as this not only strengthens their level of fulfilment, engagement and productivity at work, but equally contributes to how well we serve our customers, improve our communities and add value to our stakeholders.”
