Providenciales, Turks and Caicos Islands (Thursday, January 27, 2022) – FortisTCI is pleased to announce the promotion of nine employees to various positions across the Company, which occurred during the latter part of 2021. A total of thirteen employees were promoted by year-end as part of the Company's robust people management strategy.
Devino Missick has been promoted from ICT Disaster Recovery and Project Assurance Analyst to Business Intelligence Program Manager. In his new capacity, Missick is expected to provide solutions for customer-facing technologies, support IT requirements for renewable energy projects, and develop enterprise and departmental business intelligence, data warehousing, and reporting solutions. Missick holds numerous certifications in CompTIA, Windows Software, and Microsoft. He also holds a Master's degree in Business Administration Project Management. Missick joined FortisTCI in 2014 and has been promoted across several roles.
Sharon Alli-Jose has been promoted from Manager of Business Services and ISO Management to Director of Business Security and Analytics. In her new capacity, she is expected to maintain, develop and enhance enterprise-wide processes, technologies and strategies to manage the Company's security risk and project management. She will also further advance the Company's business intelligence and analytics capabilities, among other responsibilities. Alli-Jose has been with FortisTCI for 14 years and has steadily progressed across numerous roles. She holds a Bachelor's degree in Accountancy, a Master of Science in Enterprise Risk Management, and a Graduate Certificate in Risk Management and Organization Continuity. She is BSI certified for Business Continuity and Occupational Health and Safety Management Systems and is a Certified Internal Auditor.
Former Information Security Officer Bradley Jules has been promoted to Manager of Corporate Security, responsible for maintaining information and physical security programs that protect the Company's assets. Jules joined the Company in 2008 as an Information Technology Specialist and was promoted to Information Security Officer in 2014. He was a leader in creating cyber security awareness and executing the Company's information security strategic objectives. He has numerous certifications in Microsoft as a Certified Professional and System Administrator and a Master of Science degree in Computer Security.
Kayla Lightbourne has been promoted from Corporate Communications Officer and Outreach Coordinator to Senior Corporate Communications Officer - Community Outreach and Events. In her new role, Lightbourne will serve as chief liaison for the Company's corporate social responsibility program, including planning and execution of community and stakeholder activities. She joined the Company in 2011 as a Temporary Receptionist. She transitioned across various roles, including Customer Service Ambassador, Junior Corporate Communications Officer, and most recently Communications Officer and Community Outreach Coordinator. Lightbourne holds a Bachelor of Arts Degree in Mass Communication and a Career Diploma in Event Planning.
Stephanie Dean has been promoted from Customer Experience Specialist to Supervisor of Customer Experience. She joined the Company in 2012 as a Customer Service Representative and held several roles in customer service. In her new position, she is responsible for the day-to-day operations of the Customer Service Department, overseeing and supporting staff, and all duties of the Customer Experience Specialists to ensure that customer satisfaction is consistently achieved, among other responsibilities. Dean holds an Associate's degree.
Lovell Ingham has been promoted from Enterprise Resource Planning (ERP) Technical Support Specialist to Senior ERP Technical Analyst. In his new role, he is required to maintain the Company's ERP system and assist in system interface/integration activities and end-user training while monitoring and maintaining FortisTCI's SQL server and Metering Data environments. Ingham joined the Company in 2016. He holds a Bachelor's degree in Computer Information Systems with certifications in Microsoft, Windows XP, Windows 7, and Windows Server 2008. He also boasts technical experience in computer repair, web design, SQL database, and basic networking.
Corelle Kelly has been promoted from Facilities Management Technician I to Facilities Management Technician II. In his new role, he is responsible for performing routine maintenance and repairs for all facilities and equipment under the responsibility of the Facilities Management Department. Kelly joined the Company in 2015 as a Laborer and was promoted to his most recent role in 2018.
Sanderlye Methelus was promoted from Administrative Assistant in the Transmission and Distribution Department to Executive Assistant for the Operations Division. In her new role, she provides administrative support services to the Operations Division and the Senior Management Team. Methelus joined the Company in 2012 as a Credit Control Officer. She was transferred to Administrative Assistant in the Transmission and Distribution Division in 2014.
TeAnn Thomas was promoted from Resource Planning and Utility Analytics Officer to Manager of Business Development. In her new role, she will drive innovation and support the management team in strategic and integrated resource planning, finding transformative solutions to business and operating challenges. This position is responsible for innovation and energy resource planning initiatives, the management of the renewable energy program and resources, and assists with the implementation of business analytics. Thomas joined FortisTCI in 2016 as a Junior Business Analyst with a Bachelor of Arts with Distinction in Economics and Political Studies. In 2017, she was awarded a scholarship from FortisTCI and completed her Master's degree in Developmental Economics in 2018.
FortisTCI is the only local Company with Investors In People certification and is benchmarked against international best practices in people management. Commenting on the latest employee movements, FortisTCI President and CEO Ruth Forbes stated: "FortisTCI is a performance-based company, and as such, we continue to recognize high performers and reward them for their work. We value our workforce and strategically create opportunities for professional growth and development so that they can continue to excel in a changing energy landscape. Congratulations to the recipients of our latest cycle of promotions, and we are confident in their success."